24hour concierge available at your service

Flower delivery concierge
flower delivery concierge

Flower Delivery

You might be arriving at your hotel suite, or have just arrived at the rented apartment. What better greeting than a fine bouquet of fresh and beautiful flowers? Saying it with flowers is not original but it remains incredibly effective as a means of making friends, family and colleagues feel truly welcome.


You can nominate the size and style of bouquet, the colour theme, the time of arrival and we can guarantee to deliver the flowers to the hotel room or apartment doorstep.

personal shopping concierge
personal shopping concierge

Personal Shopping

Whether or not you are well acquainted with a city, having a personal shopper to act as guide to the best shops in town can make retail therapy even more enjoyable. Or, if you need new clothes, shoes or equipment in a hurry, the personal shopper could be essential. Which is why our clients make good use of Helentours Concierge Management’s personal shopping services.


Where do you buy the perfect shoe for you in Kuwait? Or how do you source that handbag that happens to be on an international waiting list? You need a really smart suit in a hurry, so who do you trust in Rome to provide you with something off the peg that looks made to measure? We can provide the answer and help you to complete or update your wardrobe wherever you are.


More than this, our personal shoppers have an exceptional eye for style and they can assist you to create a new look, or make subtle adjustments. If you have nothing to wear for a surprise occasion, you can rest assured that they will work to your budget, make the whole event thoroughly enjoyable, and make sure that you look fabulous!


Remember, we are offering expertise, know-how and exclusivity with this service. We have been able to find the apparently unfindable: that waiting-list handbag, the latest off-the-catwalk designer dress, or the more personally demanding item such as the width-specific shoe.

VIP tickets concierge
VIP tickets concierge


As a leading concierge service it is naturally a matter of pride that we can obtain tickets for events that others, with the best will in the world, will find extremely difficult to obtain. Not only that but we can, in many cases, offer clients competitive prices. The purchase of tickets, the reservation of a hotel, the hire of a particular car – these are often the constituents of a hassle-free package that we put together.


Our live entertainment team negotiates and arranges first-class hospitality tickets for VIP events offering the opportunity, for example, to attend a fashion week in Paris or London, or a package wrapped round a visit to attend the Monaco Grand Prix, or any of the world’s major sporting fixtures. They can arrange your attendance at corporate entertainment events involving your home football team or your favourite musician – and you will also be invited to the after-party.


Depending on client requirements, we not only provide elusive tickets and furnish the VIP invitations for clients, but can arrange the transport – from private jet to limousine – also the personal security and any other service to support the event.


These are some of the most popular of our entertainment service requests:

  • VIP restaurant reservations

  • Guest List nightclub access

  • Sporting events and packages

  • Theatre tickets and packages

  • Concerts and operas

  • Private club membership

  • Film premieres and galas

  • Indoor sporting challenges

  • Fashion shows


This list is far from exhaustive. We have the experience, contacts and resources to respond to client requests for tickets for all events and our live entertainment team can also help with event planning, wedding and party planning.